Shopify Admin VA| E-commerce Specialist | CSR

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

BS HRM

Last Active

May 2nd, 2024 (2 days ago)

Member Since

June 4th, 2022

Profile Description

Hello! I'm Upgrade to see actual info Upgrade to see actual info, a dynamic professional with a bachelor's degree in hotel and restaurant management and a robust background in the BPO industry. At 27 years old, I bring a wealth of experience and a passion for delivering exceptional customer service and as an Ecommerce Admin VA. I am thrilled to apply for the open Ecommerce VA & Customer Service Rep position at your company, confident that my unique blend of skills and experiences align seamlessly with the requirements of the role.
Throughout my career in customer service and as an Ecommerce Admin VA, I've worn many hats, managing the entire Shopify ecosystem. From processing orders, handling modifications, refunds, and returns, to extending credits and discounts, and overseeing customer service across social media platforms like Facebook, Instagram, and Twitter, I've thrived in roles where sales, negotiation, and customer service intersect.
Sales and Business Development: I've been proactive in seeking out new business opportunities, utilizing strategies such as prospecting, networking, and lead generation to drive growth.
Promotional Strategies: Developing and executing targeted promotional campaigns has been a key part of my role, consistently boosting product sales on a monthly basis.
Customer Assistance: Providing real-time support is my forte, whether it's via email, live chat, or phone. I pride myself on addressing inquiries promptly and resolving issues with a friendly and professional demeanor.
My diverse experience uniquely qualifies me to contribute effectively to your team. I'm excited about the opportunity to discuss how I can bring value to your organization.

What I offer:

E-commerce Expertise: Trained in Shopify and well-versed in various e-commerce software like Gorgias, Zendesk and ReCharge.

Customer Service Mastery: Proficient in providing exceptional customer support and handling diverse client needs

BPO Experience: Versatility in managing different lines of business and honing communication and problem-solving skills