Accomplished and detail-oriented Associate Account Manager with over 5 years of diverse professional experience, specializing in U.S. Commercial Lines insurance operations. Backed by a Bachelor’s degree in Travel Management and a strong foundation in international hospitality (Hilton) and banking (Citibank), I bring a unique blend of exceptional client relations, sharp analytical thinking, and cross-industry adaptability.
Currently proficient in industry-essential platforms like Applied Epic, AMS360, and ImageRight, I excel at processing Certificates of Insurance (COIs), policy checking, endorsements, and managing carrier portal documentation with strict accuracy. Known for strong organization and communication skills, I bridge the gap between complex administrative tasks and high-quality client support. Whether collaborating with internal teams or handling urgent client inquiries, I focus on streamlining operational workflows and maintaining compliance to drive business success.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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