Legal Support Specialist | AI Content Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.48/hour ($1,440.00/month)

Bachelor of Science in Information Technology with 18 units in Professional Education 

Last Active

June 24th, 2026 (yesterday)

Member Since

May 30th, 2022

Profile Description

PROFESSIONAL SUMMARY:

AI/Data Content Specialist and Subject Matter Expert with 4+ years of experience in data management, records
administration, process optimization, AI annotation, content quality evaluation, document review and operations. Skilled
in maintaining accurate datasets, organizing high-volume records, validating information across multiple systems, and
supporting operational workflows. Proven track record in managing and validating datasets across different SaaS
platforms, structuring JSON outputs, writing and refining AI prompts, and driving process improvements through datadriven insights. Experienced team leader skilled in cross-functional collaboration, compliance verification, and workflow
optimization in fast-paced environments

CORE COMPETENCIES:
• Data Management, Records Management, Data Annotation, Data Structuring, Records Management, Data
Validation, Quality Assurance, Legal Operations Support, Administrative Operations, Compliance Verification,
Reporting Operational Support
• Compliance Verification, Documentation Review, AI Content Evaluation
• Workflow Optimization, RCA Analysis, SaaS Platform Evaluation
• Claims Processing, Loan Application Review, Reporting, Transaction Coordination
• Platforms: Supabase, Plane, Penpot, Saleor, InvoiceNinja, OdooSales, OdooHR, Teable, Twenty, RocketChat,
FrappeCRM, EspoCRM, Chatwoot, Metabase, Superset, Akaunting, Spree, OpenEMR, Midday, Directus, Neos,
Filevine.

Work Experience:

Back-Office Specialist – Legal Operations
Neowork | May 2026 – Present
• Manage legal, medical, and case-related records across case management systems, ensuring data accuracy,
completeness, and confidentiality.
• Organize, review, and maintain structured case documentation to support legal operations and workflow
efficiency.
• Perform docket monitoring, deadline tracking, calendaring, and case update coordination for U.S.-based legal
teams.
• Prepare, process, and quality-check legal documents, including OCR processing, Bates stamping, document
indexing, and file organization.
• Maintain accurate records within Neos and Filevine, ensuring proper documentation standards and case
management workflows.
• Coordinate scheduling activities and support operational processes through effective records management and
data organization.

Data Evaluator
Neowork | October 2025 – April 2026 (Freelance)
• Ensured data accuracy, quality, and integrity across 19+ SaaS platforms including Supabase, Plane, Penpot,
Saleor, InvoiceNinja, OdooSales, OdooHR, Teable, Twenty, RocketChat, FrappeCRM, EspoCRM, Chatwoot,
Metabase, Superset, Akaunting, Spree, OpenEMR, Midday, and Directus.
• Reviewed and validated datasets, documented system workflows, and created structured JSON outputs to
support AI training evaluations across all platforms.
• Wrote and refined AI prompts to improve model accuracy and output consistency across SaaS-based workflows.
• Supported SaaS-based task management and data tracking, consistently delivering high-quality results in fastpaced environments.

Subject Matter Expert – AI/Data Annotation
Accenture, Inc. | October 2022 – February 2026
• Reviewed and evaluated AI-generated content to ensure accuracy, clarity, and compliance with internal data
management guidelines.
• Provided real-time coaching and guidance to tea ---------- mbers, ensuring consistent understanding and application
of content and data standards.
• Conducted root cause analysis (RCA) to identify quality gaps and implement process improvements for better
workflow efficiency.
• Collaborated with cross-functional teams to align workflows, maintain accuracy standards, and facilitate
knowledge-sharing sessions.
• Monitored daily performance metrics, documented process updates, and proactively escalated risks impacting
data operations.

Data Specialist
Woflow (Freelance) | 2025
• Annotated and labeled images in accordance with client specifications and quality standards.
• Ensured data accuracy and consistency through careful review and validation of annotated outputs.
• Collaborated with QA and project teams to improve data processes and maintain high-quality results within set
productivity and accuracy targets.

AI/Data Annotator – Legal & Medical
Bada / HeyBADA (Freelance) | September 2024 – February 2025
• Accurately annotated and reviewed complex legal and medical records with precision and strict confidentiality.
• Extracted and structured critical information from documents to support data organization and case analysis.
• Collaborated with teams to improve annotation workflows and maintain compliance with data accuracy standards.

Administrative Assistant
Pag-IBIG Fund | June 2019 – August 2022
• Managed claims and loan application data, ensuring compliance with government policies and accurate
recordkeeping.
• Supported daily administrative operations including documentation, data reporting, and process monitoring.
• Assisted clients and coordinated transactions to maintain smooth branch operations.

Customer Service Specialist
TTEC | June 2018 – May 2019
• Handled customer inquiries via phone, email, and chat while maintaining high satisfaction and professionalism.
• Documented transactions and customer feedback to improve support quality and client experience.