With more than 21 years of professional experience in customer relationship management, marketing support, and operations, combined with 3+ years specializing in podcast outreach and production, I help businesses improve client experiences, streamline workflows, and build systems that support long-term growth.
Throughout my career, I've managed multiple client accounts, coordinated cross-functional projects, monitored campaign performance, and built strong relationships with clients, podcast hosts, and internal teams. I'm comfortable taking ownership of projects from planning through execution while maintaining clear communication and attention to detail.
My recent experience includes:
• Researching and securing podcast interviews for founders, authors, CEOs, and thought leaders
• Building personalized outreach campaigns and managing client communications
• Coordinating interview schedules from pitch to publication
• Tracking outreach performance and maintaining organized CRM systems
• Supporting podcast production and post-launch promotion
• Collaborating with remote teams using Google Workspace, Slack,
I enjoy improving processes, solving operational challenges, and creating systems that help teams work more efficiently. Whether supporting customer success, project coordination, podcast operations, or business administration, I bring reliability, initiative, and a commitment to delivering excellent client experiences.
I'm currently seeking full-time remote opportunities in Customer Success Operations, Operations Management, Project Management, Podcast Operations, Executive Support, or Client Success.
Experience: 10+ years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 10+ years
Experience: 10+ years
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