Executive Assistant | Business Operations | CRM | Project Coordination | Administrative Support
Are you spending more time managing your business than growing it?
I help founders, executives, and growing businesses stay organized by managing business operations, executive support, administrative workflows, CRM systems, reporting, project coordination, and process documentation—allowing them to focus on growing their business.
With 20+ years of professional experience across healthcare, pharmaceutical sales, FMCG, digital marketing, and business operations, I understand how businesses work—not just how to complete tasks.
Most recently, I supported a UK healthcare and aesthetics business, where I:
• Reconciled PABAU CRM data with operational spreadsheets to improve reporting accuracy.
• Prepared KPI dashboards, revenue reconciliation reports and monthly operational reports.
• Created Standard Operating Procedures (SOPs) for administrative, operational, and marketing workflows.
• Developed templates, scripts, checklists, reporting tools, and business documentation to standardize daily operations.
• Organized website assets, treatment images, marketing materials, and PreCare documentation for future website implementation.
• Coordinated projects using Trello, Google Workspace, Microsoft Excel, and Pabau CRM.
• Supported executive and administrative operations while improving workflow efficiency.
I don't simply complete tasks—I create structure, improve systems, document processes, and help businesses operate more efficiently.
EXECUTIVE & ADMINISTRATIVE SUPPORT
• Executive Assistance
•
• Meeting Coordination
• Project Coordination
• SOP Documentation
• Google Workspace
• Microsoft Office
BUSINESS OPERATIONS
• CRM Management (Pabau)
• KPI Reporting
• Revenue Reconciliation
• Workflow Optimization
• Data Verification
• Operations Support
AI PRODUCTIVITY
• ChatGPT
• Claude AI
• Gemini
• AI Documentation
• AI Research
Tools (Business & Operations)
Google Workspace • Microsoft Office • Pabau CRM • Trello • ClickUp • Notion • Google Sheets • Microsoft Excel • ChatGPT • Claude AI • Gemini • Loom • Zoom • Slack
Additional familiarity: Meta Business Suite • Meta Ads Manager • Canva •
What You Can Expect Working With Me
Organized and detail-oriented
Proactive communication
Strong documentation and process improvement
Reliable project coordination
Accurate reporting and data management
Ability to work independently with minimal supervision
Committed to long-term partnerships
I'm looking for a long-term remote opportunity where I can help business owners build structure, improve efficiency, and keep daily operations running smoothly.
If you're looking for a dependable Executive Assistant or Business Operations professional who takes ownership of their work and genuinely cares about helping your business succeed, I'd love to work with you.
Experience: 2 - 5 years
Content Planning • Content Scheduling • Facebook Page Management • Instagram Management • Community Engagement • Social Media Analytics • Content Calendar Management • Marketing Coordination
Experience: 2 - 5 years
Marketing Operations • Campaign Coordination • Market Research • Marketing Reporting • Customer Behavior Analysis • Product Launch Support • Marketing Workflow Management • CRM Support • Cross-functional Team Coordination • Business Process Support
Experience: 2 - 5 years
Executive Assistance • Business Operations • Calendar & Email Management (Google Workspace) • Project Coordination • Meeting Coordination • SOP Creation & Documentation • Business Documentation • CRM Management (PABAU) • Data Entry • Data Verification • Spreadsheet Management • KPI Reporting • Workflow Optimization • Client Communication • Administrative Support • Task Management
Experience: 1 - 2 years
Meta Ads Manager • Campaign Setup • ABO & CBO Campaigns • Audience Targeting • Messaging Campaigns • Campaign Monitoring • KPI Tracking (CTR, CPC, CPM, CPR) • Campaign Reporting (Google Sheets) • Meta Business Suite • Basic Retargeting
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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