Antero
Call Quality Analyst | Elevating Customer Service Excellence
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
March 29th, 2024 (31 days ago)
Member Since
May 20th, 2022
Profile Description
With over 8 years of experience in call quality analysis and supervision, I am a quality leader who drives exceptional customer experiences through data-driven insights and continuous improvement. I have a proven track record of leading and coaching teams of Quality Analysts, collaborating with training and operations teams, and initiating and leading process improvement initiatives. I am eager to connect with you and discuss how I can bring my skills and expertise to your organization.
Top Skills
Customer Support » Healthcare
Experience: 5 - 10 years
Office and Administration » Attention to Detail
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Office and Administration » Analytical
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Problem Solving
Experience: 5 - 10 years
Office and Administration » Time Managment
Experience: 5 - 10 years
Office and Administration » English Proficiency
Experience: 10+ years
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 27
- Influence: 7
- Steadiness: 37
- Compliance: 29
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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