Antero
Call Quality Analyst | Elevating Customer Service Excellence
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
August 11th, 2024 (37 days ago)
Member Since
May 20th, 2022
Profile Description
With over 8 years of experience in call quality analysis and supervision, I am a quality leader who drives exceptional customer experiences through data-driven insights and continuous improvement. I have a proven track record of leading and coaching teams of Quality Analysts, collaborating with training and operations teams, and initiating and leading process improvement initiatives. I am eager to connect with you and discuss how I can bring my skills and expertise to your organization.
Top Skills
Customer Support » Healthcare
Experience: 5 - 10 years
Office and Administration » Attention to Detail
Experience: 5 - 10 years
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Office and Administration » Analytical
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Problem Solving
Experience: 5 - 10 years
Office and Administration » Time Managment
Experience: 5 - 10 years
Office and Administration » English Proficiency
Experience: 10+ years
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 27
- Influence: 7
- Steadiness: 37
- Compliance: 29
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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