FUNNEL BUILDER | ECOMMERCE VA | EXECUTIVE VIRTUAL ASSISTANT

Provide virtual assistance to support daily operations. Manage product listings, optimize titles and descriptions for visibility, handle data entry and inventory updates, process orders, and ensure smooth store performance and customer experience.

I possess a robust track record of nearly four years as an accomplished administrative assistant at a prominent company based in the United Arab Emirates. During this tenure, I honed a diverse skill set that includes the art of crafting impeccable business emails, adeptly handling inquiries, quotations, and purchase orders for specialized products, orchestrating seamless flight and hotel reservations, overseeing the company's email communication, meticulously managing and updating the corporate database and crucial documents, and crafting compelling presentations and proposals with precision and finesse.

Recognizing the paramount significance of project management tools in remote work environments, I dedicated myself to a rigorous and comprehensive study of ASANA, Trello, and Notion, delving deep into their common and fundamental functionalities, and ensuring my thorough readiness for the challenges ahead.

I have a dynamic background as a Customer Service Representative at US-based companies such as Life Insurance and Financial Institutions. During this role, my responsibilities encompassed responding to customer inquiries, resolving issues with finesse, ensuring the accuracy of database updates, and delivering comprehensive product information. In addition, I also served as a Telesales Agent for nine months at a US-based Telco company, where my focus was converting inquiries into successful sales transactions. I excelled in handling phone calls and adeptly managing challenging situations with angry clients, showcasing my exceptional sales and customer service skills.

As a Lead Generation Specialist with hands-on experience in the music and entertainment industry, I specialize in building high-converting social media strategies that connect talent with opportunity while working with a recording company, I successfully get high quality Leads across platforms like Instagram, Tiktok, Spotify, Facebook, and LinkedIn that helped my Client's Recording business. Core Skills: Social Media Lead Generation (Facebook, Instagram, LinkedIn, TikTok) Campaign Strategy & Paid Advertising CRM Management & Automation (Zoho, etc.) Audience Targeting & Market Research Performance Analytics & Reporting Key Achievement: Generated a 45% increase in qualified artist leads within three months by refining and targetting the right candidate using my strategies.