A customer service professional with eight years' of combined experience in IT and food industry, sales experience line on various technology products over phone and direct to shop sales. I have proven track record of developing work relationships and working with teams to consistently exceed targets. I’ve completed Bachelor of Science in Hotel and Restaurant Management and am now seeking a new career challenge.
Experience: 5 - 10 years
Managed end-to-end guest experience including bookings, communication, and check-in/out. Monitored pricing and booking trends to maximize occupancy. Maintained property readiness through coordination of housekeeping, maintenance, and supplies while ensuring high guest satisfaction.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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