Enterprise IT Support Specialist with 2+ years of experience optimizing endpoint administration, asset management, and security for over 1,000 BPO users across multiple locations.
Experience: 1 - 2 years
IT Support Specialist with over 2 years of experience providing enterprise IT support, endpoint administration, and technical troubleshooting in a BPO environment supporting more than 1,000 users across multiple locations. Experienced in ManageEngine Endpoint Central, Google Workspace administration, Sophos endpoint security, asset management, hardware diagnostics, and executive device deployment. Proven ability to resolve technical incidents daily while maintaining IT inventory, supporting business operations, and delivering high-quality end-user support. Seeking to leverage my technical expertise and infrastructure support experience to contribute to a dynamic organization and continue growing in the IT field.
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