I am an experienced outpatient administrative coordinator specializing in Dental Insurance Verification and billing systems particularly Open Dental, Dentrix, Eaglesoft, and Schedule Maximizer.
My strong attention to detail and commitment to accuracy ensure seamless workflows, strong patient satisfaction, and timely reimbursements.
Key strengths include:
Patient Record Management: Merge duplicate patient accounts, upload updated X-rays to appropriate sections, and ensure all clinical notes are saved accurately.
Financial Accuracy: Review accounts for correct provider allocation, process payments, and ensure claims are coded and billed accurately for dental procedures minimizing denials and maximizing reimbursement.
Insurance Coordination: Verify coverage eligibility, request prior authorizations, estimate patient responsibility, and proactively call insurers to obtain EOBs.
Referral & Clinical Documentation: Send referrals and clinical notes with full documentation and policy compliance; register new patients, entering complete demographic and insurance data into the EMR.
Software Proficiency: Skilled in Open Dental, Dentrix, Eaglesoft, and Schedule Maximizer to optimize patient scheduling, intake, billing, and reporting.
In my current role, I reduced claim denials by 30% by tightening verification protocols, ensured accurate provider payment allocation, and streamlined referral submission processes ensuring full documentation and improved turnaround times.
I am excited about the opportunity to support your practice’s administrative and billing operations. I bring a solutions-driven mindset, technical proficiency, and a service-oriented approach to every task.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
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