Lotes
Virtual Assistant | Team Leader | Customer Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.35/hour ($448.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (18 days ago)
Member Since
April 22nd, 2022
Profile Description
Passionate about growth, leadership, and delivering results, I began my career in the BPO industry at the age of 18 as a Customer Service Representative. Over the years, I advanced to Subject Matter Expert and then Team Leader - roles that honed my skills in communication, problem-solving, and team management.
Today, I’ve transitioned into a dynamic role as a Virtual Assistant, where I bring the same dedication, efficiency, and attention to detail, to support clients and help them thrive. I’m driven by continuous learning and a commitment to providing high-quality support in every interaction.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Skilled in handling customer concerns with patience and professionalism. I have experience in telecom and retail accounts, ensuring excellent service, accurate information, and high customer satisfaction.
Office and Administration » Leadership
Experience: 2 - 5 years
Led a team of 15–20 agents in a newly launched Tier 2 account. I focused on coaching, motivating, and guiding the team to meet KPIs, improve performance, and deliver quality results.
Virtual Assistant
Experience: 6 months - 1 year
Provides reliable remote support by managing schedules, emails, research, and documentation. I help clients stay organized and efficient so they can focus on growing their business.
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Amlan, Negros Oriental
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 31%
- Influence: 34%
- Steadiness: 17%
- Compliance: 17%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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