General Virtual Assistant

Overview

Looking for full-time work (10 hours/day)

at $9.00/hour ($1,980.00/month)

Associates degree

Last Active

May 6th, 2024 (9 days ago)

Member Since

April 20th, 2022

Profile Description

Hi, my name is Lyka and I've been in the Outsourcing Industry for over 10 years now. I have handled different campaigns like Real Estate, Insurance, Janitorial Company, Merchant Cash Advance, Security System, Flyers Distribution, Payroll Services, Marketing Service, Mobile App, SEO, Online Course and online shopping websites. My job history had ranged from being a Customer Service Specialist, virtual assistant, appointment setter, Service Manager and Project Manager. I have more than 5 years of experience in Sales account which made me an expert in Customer Service. I pretty much mastered inbound calls, outbound calls, email follow ups, as well as data entry and back office work.
I’ve held several data entry positions that entail inputting customer requests, inquire, and tracking codes of products I also perform administrative duties including copying and faxing documents, answering telephones, transferring data, web research and reports to immediate supervisor. Below are the dialers and CRM's I have used so far:
DIALERS:
Ring Central
MOJO Dialer
Google Voice

Skype
Upgrade to see actual info.com
Avaya
Eyebeam
Zoiper
Local Phone
Vonage
3CXPhone
CircleLoop
TSIP
MicroSIP
CRM's:
Podio
Mailchimp
Thunderbird
Meet Ups
BiggerPocket
Zoho
Quickbooks
Myob
Fresh service
Fresh desk / Fresh works
Salesforce
Asana
pipedrive
Acumatica
Evatic
I have excellent experience in managing the extracted data in MS Excel, MS Work, Google Docs, Google Spreadsheet, Google Document and other related applications.
I work efficiently and always on time on my tasks. My years of tenure in my previous company will give justice to that. Just to share it with you, I've also gained numerous recognition for being one of the company's most outstanding employee, simply because I like things done the right way, at the first time.