Highly motivated and detail-oriented BS Nursing graduate
with foundational knowledge in healthcare principles, currently on track to graduate in 2025. Possesses practical experience as a Customer Service Advisor in a Business Process Outsourcing (BPO) environment, specifically managing a healthcare account where I successfully handled patient inquiries, scheduled appointments, and resolved complex issues efficiently. Dedicated to leveraging strong organizational skills, technical proficiency, and empathetic communication to provide exceptional virtual support as a Healthcare Virtual Assistant.
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