Catherine
SALES AND CUSTOMER SUPPORT SPECIALIST
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
June 28th, 2026 (26 days ago)
Member Since
April 16th, 2022
Profile Description
A results-driven Customer Service Professional with 4 years experience in BPO, specializing in sales, technical support, and customer retention. I started my career with a strong foundation in hardcore selling, consistently meeting and exceeding targets. Over the years, I expanded my expertise into technical support, billing , and general customer service, as well as renewals and retention. Handling customer concerns with empathy, accuracy, and a solution-focused mindset. I'm highly adaptable, tech-savvy, and passionate about helping businesses grow through excellent service and customer loyalty.
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
Proven expertise in handling inbound sales with a strong track record across both acquisition and retention. The first two years were dedicated to high-volume, high-conversion direct selling—closing new deals through persuasive communication and needs-based selling strategies. The following two years focused on renewals and retention, where I specialized in building long-term customer relationships, increasing lifetime value, and reducing churn through consultative support and value-driven engagement. Skilled in managing the full sales cycle with a customer-first approach.
Other Skills
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Novaliches Quezon City, NCR
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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