Hi! My name is Christian, and I have over 5 years of experience in customer service, supporting US-based customers through phone,
I started my career at Startek as a Customer Care Specialist, where I learned how to communicate effectively, solve customer concerns, and work in a fast-paced environment. I then joined Tata Consultancy Services (TCS) as a Customer Service Specialist / Senior Process Associate, handling a blended role that included inbound and outbound calls,
Throughout my career, I've learned how to stay organized, work under pressure, and provide quality service while meeting deadlines and performance goals. I'm also a fast learner and enjoy picking up new skills and systems.
Although I'm new to the Virtual Assistant industry, I'm excited to apply the experience I've gained in customer service to support clients with administrative tasks, customer support,
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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