Versatile professional with experience in customer service, POS system deployment, UI/UX design, travel coordination, and freelancing as a content creator and general virtual assistant. I have supported financial accounts, assisted patients with medication concerns, implemented B2B POS solutions, and designed personalized travel experiences, consistently driving client satisfaction and operational efficiency.
Passionate about combining technology, organization, and client-focused solutions, I am aspiring to grow into Project Management while exploring automation and tools like GoHighLevel (GHL) to streamline workflows and enhance team performance. I value work-life balance, as my love for traveling and exploring fuels creativity, perspective, and energy that I bring to every project. I thrive in dynamic environments where I can deliver meaningful results while embracing a lifestyle that supports both professional growth and personal fulfillment.
Experience: 1 - 2 years
Performed Manual Content QA by comparing website pages with Markdown files to ensure accurate text, formatting, links, and images. Reported issues clearly to maintain high-quality content delivery.
Experience: 1 - 2 years
Created engaging outdoor lifestyle content for TikTok and Instagram, showcasing hiking, nature trips, and adventure. Collaborated with brands to produce authentic, audience-focused campaigns.
Experience: 1 - 2 years
Experience: 1 - 2 years
Planned and coordinated travel arrangements for clients, including customized itineraries, bookings, and logistics. Provided guidance for hiking and outdoor trips, recommending destinations, preparing itineraries, and sharing safety tips to enhance experiences. Assisted with pre-trip requirements and on-trip support, maintaining strong client relationships through clear communication, attention to detail, and responsive service, resulting in high satisfaction and repeat bookings.
Experience: 6 months - 1 year
Experienced campus journalist proofreader during my Junior to College days,
Experience: Less than 6 months
Experience: 6 months - 1 year
Been a Customer Service Representative for 6 months handling Financial Accounts.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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