Excellent Customer Service Support with Zendesk

Overview

Looking for full-time work (8 hours/day)

at $1.66/hour ($320.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

April 4th, 2022

Profile Description

Reliable Customer Service Representative

Hello! I am ---------- . I am an experienced Call Center Representative and a Specialist for 6 years. I am detail-oriented and organized. I can communicate with the clients via phone, live chats, and email. Inbound/Outbound call, Email/Live Chat support, Virtual Assistant, Shipping, Sales, Basic Router and Peripherals Troubleshooting, Refunds, and RMA were just a few of my work experiences. I am knowledgeable with Zendesk, Salesforce, Recurly, Google Docs, ShipStation, Microsoft Office Word and Excel, and Oracle and I'm still eager to learn more tools to get the job well done. I can work with less supervision and reliability as I have worked graveyard, mid and day shifts. I am passionate about my job and always seek personal and professional growth. ?Has good interpersonal skills and strategic thinker with a positive attitude, and initiative, able to work in a fast-paced environment. Has the ability to multi-task, adapt to change, and achieve results with accuracy. I can work both independently and as a tea ---------- mber.
Hard Skills:
Excellent CSR
Can do outbound and inbound calls
Can do emails and chats
Sales Experience
Basic Troubleshooting
Online ResearchEmail Support
Chat Support
Order Processing
Strong Attention to Details
Applications and Tools, websites I used:
Zendesk
Google Sheets
Google Docs
Microsoft Excel
Microsoft Docs
Bliss
Oracle
Shipstation
Recurly
Salesforce

I am looking forward to providing excellent Customer Service to anyone or any company that may need my help!