BUSINESS DEVELOPMENT AND CUSTOMER SUPPORT MANAGER FOR 15 YEARS 

Overview

Looking for full-time work (8 hours/day)

at $7.52/hour ($1,454.56/month)

Bachelors degree

Last Active

June 30th, 2026 (2 days ago)

Member Since

April 2nd, 2022

Profile Description

I am a results-driven Business Development, Client Success professional with over 13 years of experience managing end-to-end client relationships, sales pipelines, and revenue growth across SaaS, SaaS-related services, finance, real estate, travel, hospitality, events, and retail industries. I specialize in building long-term client partnerships, driving customer retention, and delivering measurable business growth through strategic sales and marketing execution.

In my most recent role as Sales Manager, I handled the full client lifecycle—from lead generation and prospecting to sales closure, onboarding, account management, and after-sales support. I worked closely with key decision-makers, conducted product demos and onboarding presentations, and ensured successful product adoption and client satisfaction. I also identified upsell and cross-sell opportunities to maximize account value and long-term revenue.

I have strong experience using CRM platforms such as HubSpot, Salesforce, Zoho, and Bigin to manage pipelines, track performance, and ensure accurate reporting. I also developed outreach campaigns, email scripts, and marketing content including social media assets, promotional materials, and product visuals to support engagement and conversion.

I focused on lead generation, appointment setting, and pipeline management using tools such as LinkedIn Sales Navigator, Salesforce, and lead intelligence tools. I consistently built qualified prospect lists, nurtured relationships across the APAC region, and supported high-performing sales teams in achieving targets.

I bring strong communication skills, a proactive mindset, and a deep understanding of customer success, sales strategy, and marketing execution. I am highly organized, detail-oriented, and committed to delivering excellent client experiences while driving business growth.