I have over 13 years of professional experience across banking, customer service, business operations, and virtual support.
After spending nearly 9 years in banking as a Customer Service & Sales Associate, I transitioned into remote work, where I’ve spent the last 4 years supporting businesses with business operations, executive and administrative support, client relationship management, quality assurance, reporting, and process improvement.
What I bring to the table:
• Business Operations & Process Improvement
• Client Relationship Management
• Executive & Administrative Support
• Quality Assurance & Reporting
• SOP Development & Process Documentation
• Customer Service & Sales
• Google Workspace
I enjoy bringing structure to busy workflows, improving processes, and ensuring work is completed accurately and efficiently. I’m proactive, detail-oriented, and take ownership of my work, with a strong focus on reliability, accountability, and delivering quality results.
I’m always open to opportunities where I can contribute, continue learning, and support teams in achieving their goals.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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- Lukas Rohler
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