Francine

Customer Service Representative | Medical VA | Executive VA | Social Media Manag

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

High school diploma

Last Active

June 25th, 2026 (today)

Member Since

March 27th, 2022

Profile Description

Many businesses and healthcare practices struggle with delayed authorizations, time-consuming administrative work, and unanswered patient or client inquiries. These issues can slow down operations and affect overall service quality.

That’s where I come in.

I help healthcare providers and businesses stay organized, reduce administrative backlogs, and maintain smooth communication with patients and clients.

With 2+ years of experience supporting US healthcare accounts, I understand how important accuracy, responsiveness, and organization are when handling sensitive information and daily operations.

How I Can Help

Healthcare Administrative Support
- Process and follow up on Prior Authorizations to prevent patient care delays
- Verify insurance eligibility and benefits accurately
- Follow up on claims and coordinate with insurance providers
- Handle inbound and outbound patient communication
- Schedule appointments and manage calendars
- Update medical documentation in CRM/EHR systems

Executive & General Virtual Assistant Support
- Manage emails, calendars, and daily administrative tasks
- Organize files and maintain accurate records
- Perform data entry and internet research
- Provide reliable customer support and client communication

Social Media Management
- Plan and schedule social media content
- Write captions and create basic Canva graphics
- Manage comments, messages, and audience engagement

In addition to my professional experience, I have completed certifications in:

• General Virtual Assistant
• Executive Virtual Assistant
• Social Media Management

These programs strengthened my skills in administrative systems, digital tools, and online business support.

I am known for being organized, reliable, and detail-oriented, with strong communication skills and the ability to work independently.

If you need a Virtual Assistant who can solve operational problems, keep things organized, and help your team stay focused on higher-value work, I’d be happy to support you.

Let’s connect.

Top Skills

Experience: 1 - 2 years

2 years of experience handling end to end prior authorization supporting pulmonary practice

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Basic Information

Age
23
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  80
DISC
Dominance: 35%
Influence: 9%
Steadiness: 21%
Compliance: 35%
English
C1(Advanced)
Government ID
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