Highly organized and detail-oriented professional with experience in administrative support, customer
service, documentation, scheduling,
a fast-paced BPO environment. Adept at working independently, managing multiple priorities, and
delivering exceptional client service in remote and on-site settings.
Experience: 6 months - 1 year
Jr. IT Support Systems Engineer • Managed IT support requests through a ticketing system while maintaining timely communication with employees and stakeholders. • Coordinated with internal teams and vendors to support workstation deployments and project implementation. • Created and maintained Standard Operating Procedures (SOPs) and technical documentation. • Prepared reports, spreadsheets, and asset inventory records with a high level of accuracy. • Delivered customer support via email, phone, and chat while ensuring timely issue resolution. • Assisted in the successful deployment of a new BPO site by preparing workstations and coordinating go-live activities. • Managed multiple priorities independently in a fast-paced environment while maintaining excellent service quality.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.