Jasson

IT Support | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $2.90/hour ($560.00/month)

Bachelors degree

Last Active

July 5th, 2026 (4 days ago)

Member Since

March 26th, 2022

Profile Description

Highly organized and detail-oriented professional with experience in administrative support, customer
service, documentation, scheduling, email management, spreadsheet reporting, and technical support in
a fast-paced BPO environment. Adept at working independently, managing multiple priorities, and
delivering exceptional client service in remote and on-site settings.

Top Skills

Experience: 6 months - 1 year

Jr. IT Support Systems Engineer • Managed IT support requests through a ticketing system while maintaining timely communication with employees and stakeholders. • Coordinated with internal teams and vendors to support workstation deployments and project implementation. • Created and maintained Standard Operating Procedures (SOPs) and technical documentation. • Prepared reports, spreadsheets, and asset inventory records with a high level of accuracy. • Delivered customer support via email, phone, and chat while ensuring timely issue resolution. • Assisted in the successful deployment of a new BPO site by preparing workstations and coordinating go-live activities. • Managed multiple priorities independently in a fast-paced environment while maintaining excellent service quality.

Other Skills

Basic Information

Age
26
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  118
Government ID
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