CUSTOMER SUPPORT SPECIALIST | DISPUTES AND FRAUD HANDLING EXPERT| E-COMMERCE ADM

Overview

Looking for any work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 5th, 2026 (3 days ago)

Member Since

March 26th, 2022

Profile Description

Hi
My Name is Sella,
I am a results-driven Customer Support Specialist with experience in customer service, dispute resolution, fraud prevention, and e-commerce operations. I specialize in handling customer inquiries through email support, resolving account and order issues, managing disputes and chargebacks, and delivering excellent customer experiences.
My background includes Shopify customer service and e-commerce administration, where I have managed product listings, updated inventory, processed orders, and assisted customers throughout their purchasing journey. I am highly organized, detail-oriented, and committed to providing timely and professional support while helping businesses improve customer satisfaction and operational efficiency.
I am proficient in handling high-volume customer interactions, investigating fraud-related concerns, maintaining accurate records, and collaborating with teams to resolve customer issues effectively.
Skills & Expertise:
Customer Support<8efe80624d780eba0c6493ec45140364>Email Support
Shopify Customer Service
Shopify Product Listing
E-Commerce Administration
Dispute Resolution
Chargeback Management
Fraud Prevention & Investigation
Order Processing
Customer Retention
CRM Tools
Data Entry
Administrative Support
Virtual Assistance
Customer Experience Management