Gladiola

Product Trainer|Key Account Manager|Customer Service

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Associates degree

Last Active

July 6th, 2026 (2 days ago)

Member Since

March 22nd, 2022

Profile Description

For more than 10 years, I have worked as a Customer Service Representative, Telemarketer, Lead Generation Specialist, Product Trainer, Quality Assurance Analyst and Key Account Manager, in the BPO Industry which helped me develop my skillset.



- very knowledgeable in CRM tools.

- Proficiency in - Google sheets, Microsoft Office 365, TalentLMS, LinkedIn Sales Navigator, Hubspot, Salesforce, Slack, Skype, Halo PSA, SAP, 3CX, Calendly, Cisco, AI Tools, OneDrive, Dropbox, Google Drive, and more.

- Prospect/Lead research.

- Customer Service, Inbound and Outbound calling, Email Support, Order Management/Entry, Administrative Support, and New employees Training and Onboarding.

- have worked with companies that offer: Telco, VoIP, Fire Protection products and services, Fraud Protection Services, On-Demand Marketing, Recruitment, and Health Insurance.



Customer Service:

- Effective listening skills.

- Clear communication skills.

- Responsible.

- A problem solver.

- Quick learner and always have room to earn knowledge.

- Positive attitude, I can handle stressful events, criticism and I always find ways to respond in a professional manner despite unlikely situations.

- Patience.

- Resilience.

- Neutral accent.

Basic Information

Age
40
Gender
Female
Website
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Address
Taguig, Metro Manila
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Government ID
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