For more than 10 years, I have worked as a Customer Service Representative, Telemarketer, Lead Generation Specialist, Product Trainer, Quality Assurance Analyst and Key Account Manager, in the BPO Industry which helped me develop my skillset.
- very knowledgeable in CRM tools.
- Proficiency in - Google sheets, Microsoft Office 365, TalentLMS, LinkedIn Sales Navigator, Hubspot, Salesforce, Slack, Skype, Halo PSA, SAP, 3CX, Calendly, Cisco, AI Tools, OneDrive, Dropbox, Google Drive, and more.
- Prospect/Lead research.
- Customer Service, Inbound and Outbound calling,
- have worked with companies that offer: Telco, VoIP, Fire Protection products and services, Fraud Protection Services, On-Demand Marketing, Recruitment, and Health Insurance.
Customer Service:
- Effective listening skills.
- Clear communication skills.
- Responsible.
- A problem solver.
- Quick learner and always have room to earn knowledge.
- Positive attitude, I can handle stressful events, criticism and I always find ways to respond in a professional manner despite unlikely situations.
- Patience.
- Resilience.
- Neutral accent.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.