Knowledge of computers and software applications.
*5 years minimum experience in Customer Servicing skilled in all areas of office procedures and software usage
*Knowledgeable with work-from-home set-up with different tools handling phone calls,
Tools used :
Zendesk, Netsuite, Amos, HubSpot,
VoIP, Avaya,
Genesys
Ability to comprehend and assimilate technical and business-related documents.
Ability to follow policies and procedures and other applicable regulations.
Experience: 5 - 10 years
Proficient in both written and verbal communication, able to clearly convey information and handle inquiries.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.