Running a business comes with a lot of moving parts, and administrative tasks can quickly take up valuable time.
That’s where I can help.
I have 5+ years of experience in customer service and administrative support, working with global brands like eBay, Macy’s, and LG Electronics. Over the years, I’ve handled customer inquiries through chat,
I’m now transitioning into a Virtual Assistant role, where I help busy entrepreneurs stay organized and free up time to focus on growing their business.
I can support you with
I’m proficient in tools such as Google Workspace, Microsoft Office, ChatGPT, Canva, Notion, Slack, and CRM platforms.
If you’re looking for a reliable and detail-oriented virtual assistant with strong attention to detail, proactive communication, excellent time management, and a commitment to accuracy, I’d love to connect.
Feel free to message me here or
Experience: 1 - 2 years
Experience: 2 - 5 years
I have a comprehensive background in customer service, starting with Foundever (formerly Sitel) in Baguio, where I managed both phone calls and chat support concurrently for Macy's and LG Electronics. In this role, I efficiently tracked and processed orders, facilitated payments, performed basic troubleshooting, and scheduled appointments for technicians. Transitioning to Concentrix Baguio, I excelled as a Chat Support Representative for eBay, handling 100-150 chats daily. Notably, I demonstrated strong multitasking abilities, contributing to a seamless chat support experience. Additionally, I actively supported team processes and assisted leaders in optimizing team performance.
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