Passionate Virtual Assistant | Content Creator

I've been managing my food blog since 2017. I grew my organic followers by consistently posting high-quality photos and videos, compelling captions, and sincere engagement. Being a content creator, I learned to analyze the audience behavior, the best date and time to post, and how to read the Instagram insights. I also created a website in WordPress, which helped me learn more about the application.

I gained calendar management skills as an appointment setter and content creator by scheduling meetings, coordinating with clients, and prioritizing tasks efficiently. Managing deadlines, handling multiple appointments, and organizing content schedules helped me develop time management, attention to detail, and adaptability.

I developed email management skills as an appointment setter and content creator by handling client communications, scheduling meetings, and organizing follow-ups. Managing multiple inboxes, prioritizing important emails, and responding professionally helped me improve efficiency, attention to detail, and organization.

Schedule appointments, follow up with clients, and coordinate appointments with the home inspector via phone and email. Keep accurate records of call logs and communications with clients. Provide administrative support such as calendar, email management and rearranging schedules. Arranged locations by utilizing a route optimization tool built to increase route and fuel efficiency, decrease drive time between stops, decrease traffic and navigation stress. Communicate with team members to share information about the insured’s policy.

I worked as an IT Service Desk Analyst for three years. This taught me to perform troubleshooting steps over the phone and via remote desktop. I also support end users' issues via email if possible, such as when their colleague cannot log in to their computer due to the password having expired or being locked out.

I worked as a Customer Service Representative for more than seven years. I handled diverse customer interactions and improved communication, problem-solving, and empathy. You also develop adaptability, patience, and technical knowledge while learning to manage different customer concerns efficiently.

Being a content creator, I needed to set up my website for my food blog. I use Canva for graphic designs like creating a logo, banners, and almost all the pages on my website. I also use Canva for creating Facebook covers, Instagram stories, and contents.