Administrative VA | Healthcare VA | CSR VA

Customer Service Representative – 2 years (Healthcare Account) •Handled patient scheduling for appointments and radiology procedures (X-rays, CT scans, MRIs) •Managed billing processes including invoicing, payment tracking, and resolving discrepancies •Processed and filed patient insurance claims, verified information, and followed up with providers •Communicated with patients, insurance companies, and doctors’ offices to resolve concerns Skills gained: •Strong attention to detail and accuracy in records/data entry •Excellent communication and interpersonal skills •Knowledge of medical terminology and HIPAA compliance •Problem-solving in billing and claim denials •Strong organizational and time management skills

Office Administration Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook) Experienced in scheduling, data entry, and record management Strong communication and organizational skills

I handled healthcare account in my recent BPO company and I have experience in healthcare account for 2 years.

Accounting & Data Entry Experienced in manual ledger bookkeeping for recording financial transactions Skilled in data entry with accuracy and attention to detail Assisted in tracking expenses, invoices, and account balances Strong numerical and organizational skills with willingness to learn new systems

I have a 1 year and 2 months experience in bookeeping, my task is to update a daily record for the company’s expenses.

I worked as a billing specialist for more than a year.