Fenjie

Admin & Customer Service Specialist | Tenant Insurance Compliance

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 10th, 2026 (2 days ago)

Member Since

March 14th, 2022

Profile Description

With 7+ years of experience in customer-facing roles across fintech, banking, and insurance & property management technology, I provide responsive, professional support that resolves issues efficiently and keeps clients satisfied.  

I've handled high-volume inbound and outbound communications across phone, email, and ticketing systems, consistently meeting quality and compliance standards. From verifying complex documentation and managing escalations to processing sensitive client requests and maintaining accurate records, I bring both empathy and precision to every customer interaction.  

Tools I Work With:
Salesforce | Google Workspace | Microsoft Office (Excel, Word, Outlook) | Slack | Zoom | Calendly | Dropbox | Clockify | Wix | Canva | Talkdesk | Aheeva | NICE CXone

 If you need a reliable, detail-oriented support specialist who can handle volume without sacrificing quality — let's connect.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Insurance

Experience: 2 - 5 years

Office and Administration » Documentation

Experience: 5 - 10 years

Office and Administration » Organization

Experience: 5 - 10 years

Office and Administration » English Proficiency

Experience: 10+ years

Basic Information

Age
30
Gender
Female
Website
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Address
Cabanatuan City, Nueva Ecija
Tests Taken
IQ
Score:  123
DISC
Dominance: 28
Influence: 6
Steadiness: 34
Compliance: 31
English
C2(Advanced/Mastery)
Government ID
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