kenneth

Customer Service Expert

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $340,913.07/hour ($60,000,700.00/month)

Bachelors degree

Last Active

August 28th, 2018 (2409 days ago)

Member Since

August 11th, 2010

Profile Description

I am hardworking and a highly motivated individual which can still manage to work under pressure without  sacrificing the quality of my service.

I have a total of 8 years experience as a Customer Service Representative in Convergys. For 4 years I have been a chat support/phone support agent specializing in customer care, bill explanations, sales and troubleshooting. I got promoted as a Team Leader handling up to twenty agents for 2 years.

In July 2017, I shifted to home base and work for an IPTV as an email/chat support. This allow me to experience Live Chat Support and Zendesk. I am very open in learning to use new tools to do the tasks efficiently.

I am self-reliant and very keen to details . A team player who likes to render my service 100%.

Top Skills

Other Skills

Basic Information

Age
49
Gender
Male
Website
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Address
Tests Taken
DISC
Dominance: 39
Influence: 19
Steadiness: 30
Compliance: 13
English
C2(Advanced/Mastery)
Government ID
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