Erica
Shopify Virtual Assistant | Customer Support Specialist | Product Research Exper
Verified
With Timeproof
Overview
Looking for any work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (today)
Member Since
March 6th, 2022
Profile Description
I help e-commerce businesses manage Shopify stores, handle customer support, and streamline daily operations to improve customer experience and store performance.
With 5+ years of experience supporting US and Philippine-based businesses, I specialize in Shopify product listing, product research, inventory management, customer support, social media management, and lead generation. I have managed 100+ product listings, researched trending products through AliExpress, handled customer inquiries across multiple channels, and supported business growth through organized operations and strong communication.
My tools include Shopify, AliExpress, Meta Business Suite, Canva, ChatGPT, Google Workspace, Microsoft 365, Notion, Trello, Asana, Slack, Zoom, Loom, Calendly, CapCut, Grammarly, Gemini, and CallTools.
I am available for full-time work and can work across US (EST/PST), UK (GMT), and AU (AEST) time zones. I am open to long-term opportunities where I can become a dedicated part of your team and contribute to business growth.
I value reliability, accuracy, and proactive communication. I take ownership of my work, meet deadlines consistently, and strive to deliver high-quality support that helps businesses operate efficiently.
Top Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
I have experience supporting e-commerce businesses through Shopify product listing, product research, customer service, and administrative tasks. I am detail-oriented, highly organized, and committed to delivering quality work on time. I am proficient in handling customer inquiries, managing product information, conducting online research, and providing reliable virtual assistance to help businesses grow.
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Capas, Tarlac
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 15%
- Influence: 33%
- Steadiness: 39%
- Compliance: 13%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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