Operations Manager & Executive VA | Startup Operations, Data Analyst & Customer

Overview

Looking for full-time work (8 hours/day)

at $7.41/hour ($1,433.60/month)

Bachelors degree

Last Active

July 17th, 2026 (yesterday)

Member Since

February 28th, 2022

Profile Description

If you're running a startup or scaling a business, you probably need someone who can just take things off your plate without needing their hand held. That’s exactly what I do.

I recently spent nearly two years helping grow a US-based tutoring startup. I started out as a part-time VA, but quickly transitioned to full-time and was promoted to Operations Manager, working directly with the CEO. Because it was a startup, I wore a lot of hats. I built out our academic curriculum, designed math lessons on Canva, and handled the daily admin work—like recruiting and onboarding new hires, managing calendars, organizing cash flow, and setting up automations so the business could run smoother.

Beyond my startup experience, I bring a very strong analytical and customer service background to the table:

Financial Accuracy & Data: I spent time as a Deduction Analyst at IBM, where I made sure customer payments and promotions were applied accurately based on contracts. I resolved invoice discrepancies and caught missing discounts. I am also a Licensed Professional Teacher and recently completed several Google Data Analytics certifications, so I know how to process and make sense of messy data.

High-Volume Support: Before stepping into the VA world, I spent 18 months in a fast-paced BPO setting handling telecom billing issues and technical troubleshooting. If a customer is frustrated or things get stressful, I know exactly how to keep my cool and resolve the problem.

I’m adaptable, I learn software fast, and I care about the actual results of the work I do.

What My Previous CEO Says:
"Jomar is an exceptionally productive, responsible, and dedicated professional... He is punctual, self-driven, and requires little to no micromanagement, yet communicates clearly and professionally at all times."
– Yaniv Goldberg, Owner of BetterWay Tutors

Tools I Use Daily:
Workspace & Project Management: Google Workspace, Microsoft Office, Asana, Monday, Trello
Creative & Web: Canva, Capcut, WordPress
AI Tools: ChatGPT, Claude, Perplexity, GHL, Gemini