I’m an Executive Virtual Assistant from the Philippines with 8 years of experience supporting business owners, founders, and executives across Australia and the United States. My clients have spanned trades, real estate, e-commerce, coaching, and finance industries, and across all of them one thing has stayed consistent. I build systems that actually work and keep businesses running without constant hand-holding.
My strongest area is CRM, and here’s what that actually looks like in practice.
I don’t just update records. I build pipelines from scratch, design automation sequences, create lead nurturing flows, set up tags and segmentation, and make sure every contact has a clear next action attached. I understand how CRM platforms think so I can configure them to match how a business actually operates, not just use them as a fancy contact list.
I’ve walked into businesses with zero systems and built everything from the ground up. Lead tracking pipelines, automated follow-up sequences, backup flows for unresponsive leads, CRM to Xero integrations, and live dashboards that give business owners full visibility without them having to ask me for updates.
I also build the SOPs and documentation that keep systems running even when I’m not there. I build it, document it, and hand it over cleanly so the business doesn’t depend on one person.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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