Most of the time, I answer incoming calls from customers overseas (USA and Australia), manage and resolve customer complaints. Research, identify, and resolve technical issues using applicable software. Route calls to appropriate resources if needed. Upsell products and services. Process customers monthly payment. Responsible for resolving users’ inquiries, disputes, complaints in a courteous, efficient and timely manner and ensuring customer satisfaction.
Experience: 5 - 10 years
Experience: Less than 6 months
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SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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