Hi! I’m Charmaine, an Instagram DM Setter who has spent the past two years supporting a women’s fitness coaching brand.
My role focused on managing daily Instagram conversations — responding to enquiries, nurturing warm leads, and guiding potential clients toward booking a call with the coaching team.
I’m comfortable handling a high volume of messages while keeping conversations natural and personal. My goal is always to make followers feel heard while keeping the backend organised so no opportunity slips through the cracks.
What I typically support with:
• Responding to Instagram DMs and enquiries
• Nurturing warm leads into sales conversations
• Booking calls for coaches
• Managing conversations through Meta Business Suite
• Organising leads and conversations through ManyChat
• Keeping the tone authentic and aligned with the brand
If you're a fitness coach or online coaching brand looking for someone reliable to manage your Instagram conversations and help turn followers into booked calls, I’d love to support your team.
Experience: Less than 6 months
• Managed daily Instagram inbox for a women’s coaching brand • Responded to high message volume while maintaining personal engagement • Nurtured followers into warm leads ready for sales calls
Experience: 2 - 5 years
Supported lead tracking and follow-ups
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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