My Experiences:
I worked as a technical support representative for an
American based internet service provider. I provide quality support for various
issues with internet connections, anti-virus software,
settings, general technical hardware support and sometimes setting up
clients for our customers. After I left the BPO industry, I worked as a virtual
assistant in a Shopify-based company. I handled
orders through Oberlo, and AliExpress.
What I can do:
I offer Virtual Assistance to companies to help the clients
grow their business. I do
generate quality leads for them. I manage their social media accounts to help
them engage with their customers. I do research on topics that the business
would need to generate leads. I also do Wordpress management, Shopify,
AliExpress, Oberlo, and order fulfillment as well.
I can type 60+wpm. I am familiar with Microsoft Word, Excel,
PowerPoint, Outlook, Google Docs. I have excellent English communication
skills. I am tech-savvy and a fast learner. I am open to new things and eager
to learn new tools. I am able to learn quickly and I always respect my clients
above all.
The tools I use:
Project Management & Planner
• Trello
• Basecamp
• Slack
Social Media Platforms
•
•
• LinkedIn
• Google+
• Instagram
• Pinterest
Graphic Design
• Adobe Photoshop
• Canva
• Pixlr
Search Engine Optimization
• SEMrush
• Yoast
• Wordpress Development
Communication Apps
•
• Slack
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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