Amazon VA - Seller Central Specialist| Shopify Store Management |E-commerce Spec

Supported Ryan Bautista, an e-commerce entrepreneur operating an online retail business on Amazon, providing store management assistance for 6 months. Conducted product research, competitor analysis, and optimized product listings including titles, bullet points, descriptions, and keywords to improve product visibility. Monitored inventory levels, assisted in order management, and responded to customer inquiries to maintain strong seller performance metrics. Also maintained product databases, tracked product performance, and updated listing content when necessary. Assisted in reviewing competitor pricing and product positioning to help maintain competitive listings within the marketplace. Helped prepare product images and ensured listing content followed Amazon’s formatting and category guidelines. Enhanced product listing quality and keyword optimization which improved product visibility in the marketplace. Maintained accurate product databases and inventory tracking systems that helped prevent stock shortages and listing errors. Contributed to better store organization and improved listing management, supporting the seller in maintaining stable store performance and positive customer experience.

Assisted Sophia Santos, an online store owner managing a Shopify e-commerce business selling lifestyle products internationally for 6 months. Uploaded and optimized product listings, organized product collections, updated store content, and maintained product images and descriptions. Processed customer orders, tracked shipments, and responded to customer inquiries to ensure smooth store operations. Also assisted in updating pricing, managing product tags, and maintaining accurate product information across the store. Supported basic store maintenance by reviewing product pages for formatting consistency and ensuring product details were complete and accurate. Assisted in preparing promotional product updates during sales campaigns and seasonal promotions. Improved store organization and product page presentation, contributing to a better customer shopping experience. Maintained accurate inventory records and supported efficient order fulfillment. Helped reduce product listing errors and ensured consistent updates to the online store.

Provided virtual administrative support to entrepreneur Michael Reyes, an online business owner managing digital services and remote projects for international clients for 6 months. Handled email management, calendar scheduling, data entry, online research, document organization, and preparation of reports to support daily operations. Coordinated meetings, maintained organized digital files, and assisted with social media scheduling and basic project management tasks to ensure smooth workflow. Also supported customer inquiries, updated spreadsheets, and maintained task tracking to ensure deadlines were met. Improved task organization by implementing structured file management and tracking systems that reduced missed deadlines and improved response time. Successfully handled multiple administrative tasks with high accuracy and reliability. Contributed to smoother daily operations by maintaining clear communication and organized records, allowing the business owner to focus on business development and client relationships.

Accurately entered, updated, and maintained large volumes of data across spreadsheets and databases while ensuring data integrity and confidentiality. Reviewed and verified information for errors, inconsistencies, and missing details, making necessary corrections to maintain high accuracy standards. Organized digital files, managed records, and performed regular data backups to prevent data loss. Demonstrated strong attention to detail, time management, and the ability to meet tight deadlines while handling repetitive tasks efficiently. Proficient in using tools such as Microsoft Excel, Google Sheets, and database management systems to streamline data processes and improve workflow productivity.

Worked with Daniel Cruz, an executive managing consulting and digital service operations for international clients, providing executive virtual assistance for 5 months. Managed executive calendars, scheduled meetings, organized confidential documents, and handled professional email communications. Assisted with research, report preparation, meeting coordination, and task prioritization to support the executive’s daily operations and decision-making processes. Also prepared meeting summaries, monitored project timelines, and maintained organized digital documentation for easy access. Supported daily administrative coordination by following up on pending tasks and ensuring important deadlines and meetings were properly tracked. Assisted in organizing digital files and business documents to maintain a structured and easily accessible workflow. Streamlined scheduling and communication workflows, significantly improving time management and productivity for the executive. Maintained highly organized records and ensured smooth coordination between clients, partners, and internal teams. Helped reduce scheduling conflicts and improved task tracking, enabling the executive to manage multiple projects efficiently.

Developed the official e-commerce website as a freelance web developer, collaborating closely with Ronald Cuevas to gather project requirements and translate business needs into a fully functional, user-friendly, and responsive online platform. Designed and implemented the complete e-commerce system architecture, including product catalog management, ordering workflows, and transaction processes to support efficient online sales operations. Built an intuitive website structure with smooth navigation and optimized user experience to improve customer engagement and accessibility across desktop and mobile devices. Applied responsive design principles, performance optimization techniques, and cross-browser compatibility testing to ensure reliable functionality and consistent performance. Managed the entire development lifecycle, from planning, system design, and development to deployment and post-launch maintenance, while continuously updating and maintaining the website to keep content accurate, relevant, and aligned with evolving business requirements.