With 8 years of experience in the business outsourcing industry, I have developed a wealth of valuable skills and knowledge. Working with one of the top companies in the Philippines further highlight my expertise.I have a track record of meeting client expectations and delivering exceptional customer care. In my first customer care experience, I quickly gained recognition and was promoted to handle high-value users within just 2 months of joining the production floor.
Through this experience, I have developed a deep understanding of customer needs and consistently prioritizing providing an excellent customer support experience. My ability to adapt to new roles and focus on customer satisfaction makes me a reliable and valuable asset to any team.I have a strong mindset of being open to new ideas and welcomes continuous learning. I thrive in high-pressure situations and remain adaptable and resilient. I embrace new areas of opportunity as a means for personal and career growth. I understand the importance of actively listening and continually improving my customer care support skills. By leveraging the best practices I acquired from my previous employers, I ensure the delivery of exceptional customer service.Thank you for taking the time to read my profile. If you also believe in my capability, I would love to work for you.
For additional insight into my skills, achievements, and client feedback, please refer to my Upwork profile:
Experience: 6 months - 1 year
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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