I am a tech-savvy Virtual Assistant with a background in customer service and IT support. I have experience handling customer inquiries, resolving issues, and maintaining clear and professional communication with clients.
I support businesses with lead generation, web research, and data organization. I am experienced in using Google Sheets to track leads, organize information, and maintain accurate records.
I also have hands-on experience using AI tools to improve workflows. I recently created a simple POS (Point of Sale) system for a small retail store using AI-assisted development (Claude), where I designed the workflow, guided the system through prompting, and tested its functionality. This helped me understand how to use AI to build practical solutions and support business operations.
I am currently developing my skills in AI automation and workflow optimization using tools like Zapier and n8n. I can assist with organizing processes and exploring simple automation solutions to improve efficiency.
I am reliable, detail-oriented, and comfortable following structured systems and SOPs. I can work independently, meet deadlines, and maintain consistent communication.
What I can help you with:
• Customer support
• Lead generation & web research
• Data entry & Google Sheets organization
• Administrative support
• Basic automation & workflow support
I am looking for a long-term opportunity where I can contribute to your business and continue improving my skills.
I can also share a sample of my POS system project upon request.
I am open to a short trial task to demonstrate my skills.
Experience: 2 - 5 years
Hardware/software troubleshooting Network basics
Experience: 5 - 10 years
Experience: 1 - 2 years
CSR background Phone handling Email communication
Experience: 1 - 2 years
Experience: 2 - 5 years
Google Sheets Docs Drive organization Basic automation
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
ChatGPT workflow creation Prompt engineering basics Task automation using Zapier
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