Virtual Catering Sales Associate

Supported end-to-end food and beverage catering events from planning to execution, ensuring all client requirements were properly coordinated and delivered. Assisted in organizing event details such as menu selection, scheduling, setup instructions, and special requests. Coordinated closely with kitchen, logistics, and operations teams to ensure timely preparation and smooth on-site execution. Handled last-minute adjustments and changes while maintaining service quality and accuracy. Ensured all event details were properly documented and communicated between clients and internal teams to avoid errors and ensure successful delivery.

Managed daily client emails related to food and beverage catering inquiries, quotations, bookings, and event coordination. Ensured timely responses to client requests and maintained clear communication regarding order details, updates, and confirmations. Organized and prioritized email communications based on urgency, especially for last-minute changes and high-volume event schedules. Coordinated internally with kitchen and operations teams to ensure accurate information was communicated and properly executed. Maintained proper email records for client follow-ups, repeat bookings, and reference for future events.

Provided customer service support for food and beverage catering and events by handling client inquiries, responding to requests, and ensuring all details were clearly communicated and confirmed. Assisted clients throughout the booking process, from quotation to final event execution. Addressed client concerns and last-minute changes promptly while coordinating with internal kitchen and operations teams to ensure smooth service delivery. Maintained a service-focused approach by ensuring accuracy, responsiveness, and professionalism in all client interactions.

Managed day-to-day communication with clients for food and beverage catering and events, ensuring their requirements are properly understood and accurately executed. Handled inquiries, quotations, and booking confirmations while maintaining clear and timely updates throughout the process. Built and maintained positive client relationships by providing consistent follow-ups, addressing concerns, and coordinating closely with internal kitchen and operations teams to ensure smooth service delivery. Supported repeat business by keeping client details organized and tracking previous orders, preferences, and event requirements for future bookings.