Social Media Manager | Content Creator | Graphic Designer | Video Editor | 5 Yea

Managed customer support, handled email inquiries, and maintained strong client relations. Acted as a social media specialist by managing the official Facebook page, creating engaging content, and enhancing brand presence. Utilized graphic design skills for visual content and supported administrative tasks to ensure smooth operations.

Graphic Designer with experience creating clean, eye catching visuals for social media, marketing materials, and digital campaigns. Skilled in designing posts, stories, ads, and basic branding assets that follow brand guidelines and support marketing goals. Focused on creating visually consistent designs that attract attention and communicate messages clearly.

Digital Marketing Specialist with hands on experience in social media management, content creation, and online branding. Skilled in creating engaging posts, short form videos, and graphics that align with brand goals. Experienced in managing Facebook, Instagram, and other platforms, scheduling content, analyzing insights, and improving engagement. Comfortable working with international clients, following brand guidelines, and supporting marketing campaigns that drive visibility and growth.

Experienced in video content creation for social media, including Reels, Shorts, and TikTok style videos. Skilled in planning concepts, scripting, basic filming guidance, editing, adding captions, trending audio, and visual effects to boost engagement. Focused on creating scroll stopping videos that match brand voice, increase reach, and connect with the target audience.

Reliable Administrative Support professional with experience handling daily office and remote tasks. Skilled in email management, data entry, calendar scheduling, file organization, and basic reporting. Detail oriented, organized, and able to support teams by keeping operations running smoothly and on time.

As part of the team at Toyota Butuan City, I handled data entry tasks that were essential to daily operations. My responsibilities included accurately encoding customer information, vehicle details, service records, and sales transactions into the company’s system. I ensured all data was up-to-date, organized, and error-free, which helped streamline processes for both the sales and customer service departments. My role required attention to detail, confidentiality, and efficiency to support smooth dealership operations and excellent customer service.

At Toyota Butuan City, I was responsible for managing the company’s main customer service email. My duties included organizing incoming emails, responding to customer inquiries, forwarding messages to the appropriate departments, and ensuring all emails were answered promptly and professionally. I used tagging, filters, and follow-up systems to keep the inbox organized and improve response time. This role helped maintain smooth communication between the company and clients, ensuring excellent customer service and efficient internal coordination.