I’m an Operations and Growth Specialist / Virtual Assistant with 4+ years of experience in lead generation, CRM management, customer support, technical support, reporting, and workflow optimization.
I help businesses stay organized, generate leads, manage data, improve processes, and support day-to-day operations. I have experience working with remote teams, tracking KPIs, maintaining CRM workflows, creating reports, managing outreach tasks, and supporting organic growth initiatives.
My background also includes SEO and GEO support, community monitoring, content positioning, and brand-safe engagement strategies for online visibility.
Skills and experience:
• Lead Generation
• CRM Management
• Data Entry and Data Management
• KPI Tracking and Reporting
• Customer and Technical Support
• SEO and GEO Support
• Community Monitoring
• Outreach Support
• Google Sheets and Notion Systems
• Workflow and Process Improvement
• Remote Team Coordination
• Operations Support
I’m detail-oriented, reliable, and comfortable working with fast-moving teams. I can help with both daily execution and building simple systems that make operations smoother and easier to track.
Experience: 1 - 2 years
Managed and supported a remote team by implementing structured workflows and clear accountability systems. Focused on improving team coordination, consistency, and overall performance through coaching and process optimization.
Experience: 1 - 2 years
Provided virtual assistance including client management, administrative support, and social media tasks. Handled scheduling, data organization, and day-to-day operations to ensure smooth business processes.
Experience: 1 - 2 years
Assisted in managing social media accounts through content scheduling, engagement, and basic performance tracking. Supported lead generation and online presence growth.
Experience: 1 - 2 years
Assisted clients throughout the sales process, from inquiry handling to follow-ups and coordination. Provided clear communication and support to help clients make informed decisions.
Experience: 2 - 5 years
Delivered customer support through chat, email, and voice by resolving issues and guiding users step-by-step. Focused on clear communication and efficient problem-solving.
Experience: 2 - 5 years
Assisted in handling customer inquiries, follow-ups, and basic sales processes. Built rapport with clients and supported conversion efforts through effective communication.
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