Customer service

Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelors degree

Last Active

May 7th, 2024 (8 days ago)

Member Since

January 22nd, 2022

Profile Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

In my customer service experience, I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information. I excel in adapting to various communication styles and maintaining a professional, empathetic demeanor.