I have been a customer support representative for five years handling a different kind of LOB. I was a performance advocate. I was on a top 5 for the whole year of 2021 for being the best Advocate/Customer Representative for Hulu. Prior to that, I was working as a Sales Supervisor
for one of the largest clothing companies on PH., I've been with Tribal Clothing for almost 5 years.
MY CALL CENTER EXPERIENCE JOBS:
• Inbound
• Outbound
• Customer Service Representative
•
• Chat Support
• Technical Support
• Advocate
CUSTOMER SERVICE EXPERIENCES:
• Answering customers inquiries through phone
• Answering queries on chat or
• Assist/ Help on their account
• Troubleshooting devices
• Appointment setter
• Customer Service on any other business-related tasks
Non-Call Center Experience
-Supervisor at Tribal Clothing (SM Malls)
• Supervises and coordinates the daily activities of sales representatives
engaged in promoting and selling a product
• Managing schedules
• Filing important documents
• Do reports ( Written & an excel file File )
DATA ENTRY JOBS:
• Copying Sales Transactions of a business from online
transactions and consolidate them in an excel file in order to create financial reports etc
• Data entry of associate/representative files
• Any other data entry related jobs
COMPANIES I WORKED WITH:
• AT&T
•Sprint business
•
•Hulu
•Disney Plus
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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