Overview
Looking for part-time work (6 hours/day)
at $5.82/hour ($840.00/month)
Bachelors degree
Last Active
June 26th, 2026 (2 days ago)
Member Since
January 20th, 2022
Profile Description
Hunt for a Fully Remote Work
Professional Summary
IT Operations and Service Management professional with 15+ years of experience in IT
infrastructure support, service desk leadership, and enterprise IT operations. Skilled in
ITSM frameworks, incident management, change management, and service transition
supporting global teams and enterprise environments. Proven track record of leading
service desk teams, managing major incidents, and driving continuous improvements in IT service delivery and operational performance.
Core Skills
• IT Service Management (ITSM)
• Incident, Problem & Change Management
• Service Desk Leadership (L1–L3 Escalation)
• IT Operations & Infrastructure Support
• JIRA Administration
• Major Incident Management
• Release & Service Transition Management
• Root Cause Analysis (RCA)
• SLA & KPI Monitoring
• Stakeholder & Vendor Coordination
• Knowledge Base Documentation
• Enterprise Desktop & Application Support
CV you may request if needed more information
Top Skills
Professional Services » Architectural Services » 3D presentation
Experience: 5 - 10 years
IT
Other Skills
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Caloocan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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