Hi! I’m Katherine, a reliable and proactive Virtual Assistant with hands-on experience in real estate support, operations management, customer service, and onboarding coordination. I help busy business owners and teams stay organized, responsive, and on top of daily tasks.
For the past few years, I’ve worked with US-based real estate teams handling lead management, appointment setting, CRM management, client communication, administrative support, and operations. I also worked as a Director of Operations where I helped improve workflows, track team performance, and make sure deadlines were consistently met. Before that, I spent 3 years in customer service handling escalated concerns and delivering quality support with professionalism and empathy.
Here’s how I can help you:
• Lead management & follow-ups
• CRM management & database organization
• Appointment setting & calendar management
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• Customer service & client communication
• Operations & workflow support
• Data entry & organization
• Team coordination & onboarding assistance
I’m detail-oriented, easy to work with, quick to learn new systems, and always focused on making things easier for the people I work with. If you’re looking for someone dependable who can help keep your business running smoothly, I’d love to be part of your team.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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