General Virtual Assistant | Sales & Operations Admin | Healthcare Data Entry Spe

Provided administrative support in a healthcare setting by accurately managing dialysis procedures, prescription information, and billing records through the internal portal system while maintaining high standards of accuracy, confidentiality, and efficiency.

Handled end-to-end financial documentation in a construction company using Zoho Books, including project quotations, costings, invoicing, and payment follow-ups, ensuring accurate billing, timely collections, and efficient project cost tracking.

Oversaw social media content management, audience engagement, and Facebook Ads operations for a farm business, including budgeting, targeting, and performance optimization, while organizing and maintaining digital files, sales records, and business documents; also provided customer service and sales support by handling inquiries, sharing product and farm offerings information, processing social media leads, and assisting from invoicing through order fulfillment.

Managed WhatsApp communications by handling customer inquiries and providing sales support, including answering service offerings questions, assisting with lead engagement, and delivering prompt, professional responses to help convert inquiries into sales.

Managed end-to-end email correspondence, ensuring no messages were missed by actively monitoring, organizing, and prioritizing inbox communications, filtering important inquiries from general messages, and providing timely, professional responses to support smooth business operations.

Handled appointment scheduling and coordination with customers and technicians for installation activities, ensuring proper alignment of schedules, efficient communication, and on-time service delivery.

Contributed to the development and operations of a product-based business by supporting marketing initiatives and managing social media platforms for customer engagement and brand growth, while also driving sales through effective personal selling, communication, and negotiation techniques.