I am a Debt Collection Specialist and Virtual Assistant with over 10 years of experience in accounts receivable, billing, and customer service, including healthcare collections.
I specialize in managing delinquent accounts, following up on unpaid balances, and negotiating payment plans while maintaining professionalism and empathy. In my recent role with a medical practice, I handled patient accounts, insurance claims, and billing concerns while ensuring accuracy and confidentiality.
I have experience working with high-volume accounts across mortgage, utilities, auto loans, and telecommunications industries. I am detail-oriented, reliable, and comfortable working remotely with minimal supervision.
I help businesses improve cash flow, reduce overdue accounts, and maintain strong customer relationships.
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