Vivien
Virtual Assistant, Manager, QA Analyst, CSR
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.04/hour ($960.00/month)
Bachelors Degree in Mathematics
Last Active
June 3rd, 2026 (11 days ago)
Member Since
October 31st, 2021
Profile Description
Prior joining the call center industry, I have worked as an Executive secretary for a year the transitioned to working in a BPO as a customer service representative for various accounts. Got promoted and became a Mentor, Leader and Quality Assurance Analyst. I am currently working as a Virtual Assistant for an insurance company. I have a strong background in:
Personal Lines Insurance, Customer Support e-Commerce/Sales, Quality Assurance Analyst, Admin,
I am familiar with Google Workspace, Google calendar, Calendly, Slack, Outlook, CRM, Salesforce, Avaya, ClickUp, Zendesk, Omnichannel, Jira, Snapchat,
Top Skills
Customer Support » Insurance
Experience: 1 - 2 years
I have more than a year of experience working as a Virtual Assistant for an insurance company based in the US. Have handled personal and commercial lines insurance
Customer Support » Insurance » Car Insurance
Experience: 1 - 2 years
I have been working as a Virtual Assistant for an insurance company for more than a year now. I provide quotes, process payments, endorsements, fill out Acord Forms, download documents, process renewal, rewrite and many more.
Other Skills
Marketing » Content Creation » Social Media Content Creation
Experience: 1 - 2 years
I myself is a creator since I have multiple social media pages that I manage. I have also manage the social media accounts of my client for over a year and is responsible for creating content and responding to DM's
Design » Graphic Design
Experience: 6 months - 1 year
I have manage my previous client's different social media platforms, respond to DM's and create content using Canva Pro and generate captions using AI
Customer Support » Sales Support
Experience: Less than 6 months
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 31
- Influence: 20
- Steadiness: 38
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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