Virtual Assistant | E-commerce Specialist | Customer Support

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Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 9th, 2024 (6 days ago)

Member Since

October 22nd, 2021

Profile Description

I am an experienced Customer Support Specialist with over 6 years of experience in the BPO and Virtual Assistant industries. I have experience in handling retail sales, finance, and healthcare.

I have assisted various customers in diverse settings, such as face-to-face interactions, email correspondence, phone calls, and chat support. I have good communication skills and solid experience interacting with diverse groups. I also have a strong background in email communication.
I have a strong understanding of administrative tasks and I am proficient in using various tools such as Google Suite, Microsoft Office, Trello, Asana, Gorgias, Shopify, Notion, Canva and Salesforce.

My extensive experience in the customer service industry has taught me how to meet and exceed each customer's expectations with exceptional service that drives sales. I am flexible and enjoy learning new skills. I have excellent attention to detail; I am accurate and meticulous when it comes to my work. I am highly organized with strict adherence to deadlines, proficient at multitasking, and I work well under pressure.

Top Skills

Customer Support

Experience: 2 - 5 years

Office and Administration » Email Management

Design » Graphic Design » Canva

Experience: 2 - 5 years

Other Skills

Project Management » Trello

Experience: 1 - 2 years

Project Management » Asana

Experience: 6 months - 1 year

Office and Administration » Data Entry

Office and Administration » Google Suite

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: Less than 6 months

Basic Information

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Vinzons, Camarines Norte
Tests Taken
Uploaded ID
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