Jessica

Bilingual/ Customer Service Support / Virtual Assistant / 

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (17 days ago)

Member Since

January 19th, 2015

Profile Description

Most of my work experience is from the BPO industry where I used to be a Customer service and technical support associate. I was either on the phone assisting the customers or I was responding to emails, both customer requests, and escalations. During the pandemic, I grabbed the opportunity of learning the Spanish language and it has been 3 years that I'm continuously learning the language and hopefully, I will be able to use it in my future employment.
Alongside these exceptional work experiences, I had the opportunity to work as a VA and a Quality Assurance Analyst and I can say that I have learned a lot from those experiences that helped me grow professionally and personally. I have observed that I can swiftly adapt to career and work changes and I like challenges that motivate me to improve my work routine.
Aside from work, in my time, I like to paint and write content about mental health and psychology. I also write poetry and short stories, most especially when I am inspired. I love to travel and spend vacations on a beach while reading a book and having a glass of margarita on the side.

Top Skills

Customer Support

Experience: 5 - 10 years

Other Skills

Basic Information

Age
36
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 28
Influence: 16
Steadiness: 30
Compliance: 26
English
C1(Advanced)
Uploaded ID
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